Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third parties. This may include:

Personal Information:

• Contact information (name, email address, postal address, phone number)
• Payment information
• Demographic information
• Reservation details and preferences
• Loyalty program membership details
• Feedback and survey responses

Automatically Collected Information:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• Location data
• Cookies and similar technologies

Information from Third Parties:

• Travel agencies and booking platforms
• Business partners
• Social media platforms (if you interact with our social media accounts)

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing reservations and payments
• Providing and personalizing our services
• Communicating with you about your stay
• Sending promotional offers and marketing communications (if you've opted in)
• Improving our website and services
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations

3. Disclosure of Your Information

We may share your information with:

• Service Providers: Third parties that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Business Partners: Hotels, restaurants, and other entities with whom we partner to offer you services.
• Affiliates: Companies related by common ownership or control.
• Legal Requirements: When required by law, subpoena, or other legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to enhance your experience on our site. For more information about our use of cookies, please see our Cookie Policy.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access your personal information
• Right to correct inaccurate information
• Right to delete your personal information
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information receives an adequate level of protection in the countries in which we process it.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Nustira Hotel
Attention: Privacy Officer
123 Luxury Avenue
Resort Bay, 90210
Email: [email protected]
Phone: +1 (800) 123-4567